Team Building

The Five Behaviors of a Cohesive Team™

The Five Behaviors of a Cohesive Team™ training program has a simple goal: To facilitate a learning experience helping professionals and their organizations learn what it takes to build a truly cohesive and great team. The Five Behaviors™ profile provides both individual and team feedback; it is grounded in the model described in The Five Dysfunctions of a Team, the internationally best-selling leadership fable by Patrick Lencioni.

Participants learn how they score as a team on the key components of the model: trust, conflict, commitment, accountability, and results. Also, the program is powered by Everything DiSC®, an adaptive assessment model that helps people better understand themselves and others. By applying what they learn and using these results, members will be able to create a better, stronger team.


1. Introduction
  • Discover the value of a cohesive, functional team
  • Become familiar with the five behaviors of a cohesive team
  • Review the team’s summary ratings
2. Building Trust
  • Explore what the term “vulnerability-based trust” means
  • Understand the team’s current trust level
  • Learn about the team’s DiSC styles and how the styles impact trust
  • Understand how trust impacts team productivity
3. Mastering Conflict
  • Understand the team’s current approach to conflict
  • Explore how team member’ DiSC styles affect their conflict behaviors
  • Learn about healthy, productive conflict
4. Achieving Commitment
  • Understand concepts of clarity and buy-in as they relate to
  • Understand the team’s current level of commitment
  • Explore how team members’ DiSC styles affect their approach to
  • Determine ways to increase the level of commitment
5. Embracing Accountability
  • Understand what accountability is and the relationship between
    accountability and productivity
  • Understand the team’s current level of accountability
  • Explore how team member’ DiSC styles affect their approach to
  • Practice giving and receiving feedback
6. Focusing on Results
  • Understand the team’s current level of focus on collective results
  • Explore how team members’ DiSC styles affect their approach to
  • Develop a common understanding of the teams’ expectations
  • Create tool/process for monitoring progress
7. Review and Action Plan
  • Review what’s been learned so far
  • Review previous action plans, determine the high priority items, and
    decide what steps to take to address those items

Everything DISC Workplace

Program Content:

Three training modules and optional people-reading activity, presentation slides, participant handouts, and video that support the 20-page Everything DiSC Workplace® Profile.

Program Description:

Everything DiSC Workplace helps people

  • Discover their DiSC® styles
  • Understand their reactions to coworkers
  • Build more effective work relationships


1. Discovering Your DiSC Style
  • Learn about the DiSC model and the Everything DiSC Workplace Map
  • Identify your style and explore your priorities at work
  • Discover the similarities and differences among the DiSC styles
2. Understanding Other Styles
  • Discover your reactions to different DiSC® styles
  • Identify what works for you and what challenges you when working with each style
  • Use the DiSC model to understand the people you work with
3. Building More Effective Relationships
  • Learn how others have bridged their differences using DiSC
  • Practice using DiSC to build more effective relationships at work
  • Write an action plan for building more effective relationships
Optional People Reading module
  • Learn a method called people reading
  • Develop skills in recognizing people’s DiSC styles based on their behavioral cues

Skills for High Performance Teamwork

We all depend on each other. Everything we accomplish within an organization is through the efforts of people working together.

Discover the benefits of collaboration. The premise of this program is that organizations are healthier and more productive when their relationships are strong and people understand how to work together.

In a highly interactive environment, team members have fun while learning principles, making decisions and maintaining a positive social environment.

The purpose of this program is to improve interpersonal communication skills of team members and give them tools to collaborate, make decisions and solve problems more effectively


  • Understand the basics of interpersonal communication
  • Be able to give and receive feedback effectively
  • Understand the dynamics of how groups work
  • Be able to make effective decisions as a team
  • Be able to solve problems effectively as a team
  • Improve conflict resolution skills
  • Improve personal productivity and use of time


1. Basic Communication
  • How people’s perceptions and viewpoints differ
  • The basics of face-to-face communication
  • The difference between one-way and two-way communication
  • To understand the skill of listening
  • To improve active listening skills
2. Giving and Receiving Feedback
  • Learn what feedback is
  • Discover how open or closed you are to giving and receiving feedback
  • Learn to give effective feedback to others
  • Learn how to receive effective feedback from others
  • Practice giving and receiving live feedback from team members
3. Group Dynamics
  • Learn what group dynamics is
  • Experience and discuss group dynamics in action
  • Learn about group process and shared leadership
  • Determine what you can do personally to improve group process skills
  • Rate your team’s group process
  • Identify how your team will improve its group process
4. Team Decision Making
  • Discuss barriers to group decision-making
  • Learn about the methods of group decision-making
  • Practice consensus decision-making
  • Practice using a group decision-making model
  • Identify how your team will improve its group decision-making
  • Review who is responsible for current team decisions
  • Identify team decision issues to be addressed
  • Discuss shifting to ideal team decision-making responsibilities
5. Team Problem Solving
  • The challenges of group problem-solving
  • A working definition of problem-solving
  • A model for group problem solving and how to use it
  • How to do creative brainstorming
  • How to use cause and effect diagrams to analyze problems
  • How well your team is set up for effective problem-solving
  • The areas of group problem solving in which your team will improve
6. Conflict Resolution
  • Learn a definition of unhealthy conflict and how to keep from crossing over into it
  • Learn about five different conflict management styles
  • Use a model to help you choose how to respond to potential conflict situations
  • Assess which conflict styles you most often use
  • Practice a Three-step Model for resolving conflicts
  • Decide how you want to modify your conflict style and how you will better handle your current conflicts
7. Time Management
  • How you are currently using your time
  • The barriers which keep you from managing your time more effectively
  • The difference between the important and the urgent, and how to schedule time for the important
  • To set professional goals to guide your use of time
  • A systematic approach to managing daily events

Skills for High Performance Teamwork consists of seven modules, usually delivered a week apart. Each module contains exercises to make the training come alive and ensure application back home. It is designed to be fun and dynamic as well as educational.

Teams: Developing High Performance Teams

Few would argue that people are an organization’s most valuable asset.

Do you want better quality, faster response time, higher productivity, greater sensitivity to customers and improved profitability? People make these happen.

Unfortunately, many people are motivated by compliance. Their hearts are not in their work. They get by, do the minimum required and watch the clock. Their organization reaps mediocrity.

Other people are motivated by commitment. They care about the work they do, know that they are valued by their organization and can make a significant contribution to its success. Their organization reaps vitality and excellence.

Why Teams?

High Performance teams are more than a group of people working together to accomplish a common task. They share a common vision and purpose that inspires their performance. They feel accountable for their work. They solve problems, make decisions and act as full partners in the business.

The purpose of this program is to help participants understand, create and maintain themselves as a High Performance team within their organization.


  • Learn the basic principles of High Performance teams and the advantages of teams over Traditional work groups
  • Develop a team charter to guide decision making and day-to-day actions
  • Learn good meeting management skills to improve the quality of team meetings
  • Identify customer requirements and how they influence team performance
  • Analyze and improve core work processes
  • Clarify roles and responsibilities of team members
  • Set goals and develop action plans to achieve them


1. Fundamentals of High Performing Teams
  • Learn the definition of a High Performance team and how it differs from a Traditional work group
  • Recognize the three elements of High Performance teams
  • Identify four types of teams
  • Understand the stages of team development
  • Create an image and name your team
2. The Team Charter
  • Identify your team’s key customers and stakeholders
  • Determine the performance results expected of your team
  • Decide your team’s purpose
  • Identify the ideal characteristics of your team
  • Develop a set of operating norms
3. Effective Meetings
  • Learn the characteristics of effective meetings
  • Evaluate how efficient and effective your meetings are
  • Examine guidelines to improve the effectiveness of your meetings
  • Understand how to establish and run a meeting from an agenda
  • Develop a format for meeting minutes
  • Identify the three leadership roles required for successful meetings
  • Enhance discussion skills to improve the quality of team meetings
4. Customer Focus
  • Examine your attitude toward your customer
  • Assess how customer-oriented your team and organization are
  • Discuss and analyze feedback from key customers
  • Identify key customer requirements
  • Develop improvement plans to respond to customer feedback
  • Develop a system for measuring and tracking key customer requirements
5. Managing the Process
  • Learn basic process mapping definitions and skills
  • Map the team’s core process
  • Identify and analyze process variances
  • Identify and analyze key variances
  • Develop action plans to improve the team’s core process
  • Develop action plans to control key variances
6. Team Member Roles and Responsibilities
  • Learn how to be a self-sufficient and self-directing team
  • Clarify shared team responsibilities
  • Define and prioritize coordinating responsibilities
  • Assign designated roles
  • Understand the aspects of empowerment
  • Use the empowerment matrix as a developmental tool
  • Develop a maturation matrix
  • Understand how the role of leader changes in a High Performance organization
7. Setting Goals and Keeping Score
  • Understand the importance of setting goals and tracking your performance
  • Learn the building blocks of score keeping
  • Identify your team’s key result areas
  • Establish metrics in each of your key result areas
  • Assess your current performance
  • Set goals in each of your key result areas
  • Evaluate your feedback system


Corporate Team Building in Oregon, Washington, California

Serving Companies in Washington:
Vancouver WA | Camas | Washougal | Battle Ground | Hockinson | Ridgefield | LaCenter | Woodland | Centralia | Longview | Kelso

Serving Companies in Oregon:
Portland OR | Gresham | Troutdale | Sandy | Hillsboro | Beaverton | Lake Oswego

Serving Companies in California:
Sacramento CA | Vallejo | Benicia | American Canyon | Fairfield | Napa | Suisun City | Vacaville