It’s All About Your People.
Successful companies start with great people. They find fresh ways of tackling the same old issues. They guide organizations through the exciting times and the uncomfortable moments. And they inspire those around them to be just a little bit better than they were the day before.
All companies face challenges, no matter the size, scope or industry. That’s simply a part of business. But when the right people are in place, they not only can overcome them, they can propel their organizations to heights they never dreamed of.
At Centrixity, we don’t just train people. We help them reach beyond themselves. We help them become the center of your success.
Your Blueprint For Success
There is nothing cookie cutter about what we do. Every company is different with its own unique strengths and challenges. Centrixity works with companies of all sizes and backgrounds to improve their businesses. It could be sales performance. It could be leadership training. Or it could be reorganization. But our recommendations are always specifically designed for you.
Discovering Your Greatness
Working with you as a true partner, we analyze every aspect of your business, leaving nothing to chance. Throughout the process, we find answers to the questions you’re looking for. And we can also uncover opportunities you may not have been aware of. Focusing on your strengths, we address the areas where we can help your company work better, smarter and more effectively. That’s how we help transform good companies into great ones.
Your Key to World Class Insight
Centrixity is an authorized strategic business partner of Profiles International, a company that has been on the forefront of the assessment industry for over 20 years. Profiles International has helped local, regional and Fortune 500 companies become more successful. Collaborating with us gives you the same tools that some of the best companies in the world have to build, develop and nurture your workforce.
Understanding Your People
The learning you gain from our employee assessments is incredibly useful. It helps you find out who your employees are instead of who perceive them to be, which answers a variety of questions about how they fit within your organization. Are they in the right positions? How do they interact with their managers and team members? You can learn about their skill levels. How are they performing? Are there knowledge gaps or developmental needs? You can measure aspects of their personalities. Do they have integrity? Do they have a strong work ethic? Can you rely on them? And you can determine how they respond to conflict and stress.
Elevating Your Decision Making
Our employee assessments can help you make better, smarter, more well informed decisions. This can be the difference between selecting the person most likely to succeed in a job or not. It can help you gauge the amount of time an employee needs to become fully productive in a new role. And it can improve communication between managers and employees, helping to create better harmony within your organization.
Our Founders: Patty & Scott Carroll
With over 50 years of combined expertise in sales, training and leadership, one simple philosophy has guided the careers of Patty and Scott Carroll. Communicate goals, capitalize on strengths, engage employees, remove barriers – and get out of the way. It’s a humble approach they have found is the key to successful leadership.
Throughout their careers, Patty and Scott have helped start-ups, mid-size and Fortune 500 companies improve their businesses in ways that far exceeded their expectations. Their track record speaks for itself. Whether it’s cable television, telecommunications, real estate, staffing & recruiting, professional services, retail, education or non-profits, they have consistently achieved dramatic results for their partners, no matter the size of the company. No matter the industry.
Centrixity was founded to share the wisdom and knowledge Patty and Scott have gained over the years with business leaders. They are committed to helping create successful environments, where outstanding people honestly enjoy working together to achieve goals, day after day, quarter after quarter, year after year. From leadership training, to sales coaching & consulting, to effective hiring & pre-hire assessments, to frontline employee training & empowerment, to high performance organizations & teams, Patty and Scott have a genuine passion for improving every aspect of business.
Away from the office, Patty and Scott focus on spending time with their family, volunteering in the community and exploring the wonders of the outdoors. They also continue their theme of constant improvement while renovating the over 100-year-old converted church they call home.
WHAT WE DO
Selecting Outstanding People
Hiring the right people is the most important job of every business. Centrixity can help you create a hiring process that saves time, avoids costly hiring mistakes, improves new employee orientation and enhances the experience for your entire company.
The Executive’s Guide to Employee Assessments
Nurturing Your People
Employing the right people, with the right skills, in the right positions is critical to success. But that’s simply the first step. Centrixity can help you keep your people motivated, focused and excited to grow with your company, not someone else’s.
Executive Briefing: Four Strategies for Motivating and Retaining Employees
Developing Future Leaders
A strong leadership pipeline is essential for the growth of a company. Centrixity can help you discover and develop the gems in your company. The candidates you’re looking for to lead your company into the future may literally be staring you in the face.
Executive Briefing: Six Keys to Unlocking the Potential of Frontline Managers
Evolving Your Culture
Successful companies have a culture that puts their people first. Centrixity can help you create an atmosphere where employees are engaged, emotionally involved and excited to be a part of your team with no room for clock-watchers.
Executive Briefing: Fostering a Culture of Engagement
Creating Sales Superstars
The best sales teams are inspired, engaged and enthusiastic. Centrixity can help you turn your employees into sales experts with programs that are exciting for your customers and strategies that always keep them reaching for higher goals.
Making Customers Smile
Excellent communication is the key to customer service. Centrixity can help you train customer service experts that make customers feel like they’re being listened to, appreciated and taken care of with every interaction.
Executive Briefing: Six Crucial Behaviors for Customer Facing Employees
“Patty and Scott were dynamic, provided great materials, and got my employees to think about how they communicate, work, and lead in their jobs.”
-One Happy Client
TOOLS WE USE
Centrixity products identify, measure and evaluate a wide range of skills, abilities and characteristics to help you build a workforce that’s performing at the highest level. Whether you want to focus on sales, customer service, executive leadership or any other position within your organization, simply download the corresponding brochures to learn how your people can be most effective.
You have questions and we have answers. The following is a series of case studies from various industries. Each one of them provides specific information on how Centrixity can help your business become more successful.
Financial Services Bank
Financial Services Credit Union
Financial Services Credit Union CSB
Financial Services Mortgage
Home Health Care
Human Resources Staffing
Medical Device Company
Retail Grocery CSB
Staffing Outsourcing Services
Success Begins with a Conversation
900 Washington St. Suite 800
Vancouver, WA 98660